Services First-rate service is intended to be the focus of the Company and a cornerstone of the brand's success. All clients will receive conscientious, one-on-one, timely service in all capacities, be they transactions, conflicts, or complaints. This is expected to create a loyal brand following and return business.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, or a different product. Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use To initiate a return or exchange, please complete the following steps:
• Login to our online return portal using your email address and order ID
• Choose the products you wish to return or exchange from your order
• Print your prepaid shipping label that you will receive by email • Send all items back to us using the label provided